Frequently Asked Questions
Please read our FAQ before sending us a message.
Vinyl decals are really simple to install! To help you out we have created a short instructional video with some tips to help you out.
Removal is just as easy as installation! The great part about vinyl decals is that they will leave no trace of ever being installed. Unlike paper (bumper) stickers, the adhesive used is easily removed. If after removing the vinyl there is some adhesive left, simply spray with a cleaner safe for the surface and use a microfiber type cloth to rub the adhesive off.
All of our vinyl decal products are made here at VinylMotion in Portland Oregon. We will start creating your decal within 24 hours of the order being placed. If we run into any issues, we will send you a jpeg sample of your custom decal to approve before we make it. Once your decal is complete we will ship it out according to our normal shipping schedule.
All orders are made and shipped from our office in Portland Oregon. We typically ship our orders on Mondays and Thursdays. If you order standard (non custom or personalized) decals after Noon PST on Monday and before Noon PST on Thursday, the order will ship on Thursday. If you order after Noon PST on Thursday and before Noon PST on Monday, your order will ship on Monday. Special conditions apply and custom orders may require approval. We do our best to get your order out to you as soon as we can.
We use high quality vinyl that has an outdoor rating of 3 to 6 years depending on the a few factors including color. Your decal life is highly dependent on UV exposure. Decals that are installed in an area where the sun is harsh will start to fade sooner than decals that are installed in places where the elements are not reaching them. If you have a more specific application question, please use the form on this page!
Send us an email
Have a question about a product? Maybe you can’t find exactly what you are looking for? We are here to help. Please fill out the form below and make sure to select what your message relates to and we will get back to you as soon as we can.